Methodology: 4049 online interviews with UK bank account holders (n=2029) and France (2020) aged 18-65.
Atom Bank- Founded in 2014 as the UK’s first app-based bank, Atom bank provides a range of personal and business banking products.
Boursorama - the digital bank offering of Societe Generale. The bank provides current account and investment products. As of March 2022 the company had reached 3.7m customers.
Bunq - the digital only challenger bank based in the Netherlands.
Hello bank! is a 100% mobile only digital bank offering from BNP Paribas with operations in Belgium,France, Germanyand Italy. The platform was launched in 2012and has over 3m customers across Europe (700,000 in France).
Klarna - is a Swedish Buy Now, PayLater provider offering flexible consumer credit through its Klarna platform as well as everyday banking services. Klarna has a customer base of 150m customers (as at 1Q22), a merchant base of 400k across 45 countries.
Lunar - a Danish digital bank launched in 2015 with additional operations in Norway and Sweden.
Lydia - a Paris-based mobile financial services platform with 5.5 million users
Monzo - a digital challenger bank which offers a range of personal and business banking solutions to over 5m customers.
N26 - a Berlin based neobank which offers current account services to 7 million customers across Europe in 25 countries
Nickel - a subsidiary of BNP Paribas (it was acquired in 2018)
Qonto - founded in 2017, isa Paris based SME finance solutions platform which offers customers everyday banking and financing, bookkeeping and spend management tools.
Revolut - a UK based mobile-native money transfer platform, serving 18m personal users and 500k businesses.
Starling Bank - a UK based digital challenger bank offering personal and business banking products, with nearly 3m customers accounts
Tandem - a UK based ESG focused bank offering savings and loan products that have reduced climate impact.
Tide - a mobile-first provider of banking services for small and medium-sized businesses
Wise - a key challenger in the cross-border FX market. Its infrastructure and focus on transparency result in costs c. 8x lower than traditional banks. Zopa - a former peer-2-peer lender that relaunched as a bank in June2020.